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How we manage your personal data

We manage and process your personal data responsibly and in line with existing regulations. The new European Parliament and European Council regulation on data protection and privacy (EU Regulation 2016/679) have brought further requirements to this area. This document seeks to explain how TON is meeting these new requirements. Should you have any questions, we welcome them at gdpr@ton.eu.

1. who oversees the use of my personal information?

The joint controllers of your personal information are the companies comprising the TON Group, namely TON a.s. and its subsidiaries. You can contact the individual responsible for overseeing the proper use of your personal data by writing to the relevant subsidiary or by emailing to gdpr@ton.eu. Definition of ‘joint controllers’ can be found here.

2. for what purpose is my personal data being processed?

Every proper agreement requires personal data. We use your personal data to conclude a purchase agreement and to deliver on the subject of the agreement, which in our case means supplying the furniture and/or accessories we have promised to you, our customers. Personal data is used only within the scope required for the specified purpose.

You can also agree to have your personal data used for marketing purposes. This includes:

  • Registration in our Business Zone, a non-public area of the TON website (www.ton.eu) used for the sharing of marketing and other sales materials. These materials are most often used by dealers, architects, designers, journalists and our other partners. A Business Zone registration can be deleted at any time.
  • Registration to receive our newsletters, which leads to regular mailings of up-to-date, relevant information about new products in our portfolio, sales events, product care and broader customer support. The request to be our newsletter mailing list is located in the footer of each newsletter.
  • The contact form in the Kariéra [Careers] section of our website allows you to submit an online application for employment at TON (please note this section is only available in the Czech version of the website). All materials submitted through the Careers contact form (resume, cover letter and others) are used only for human resource management purposes and are processed in line with all legislative as well as internal guidelines.

You can withdraw your consent for the use of your personal data at any time, in whole or in part, by writing to gdpr@ton.eu or to the postal address noted in part 1. Up-to-date information about personal data management is available on TON’s website at www.ton.eu/cz/gdpr.

3. who has access to my personal data?

Authorised TON employees use your data to ensure that your order is completed and delivered to the specified address. In addition, third parties contracted by TON for specific services, such as product delivery or IT services, can have access to your data. To ensure that your personal data is safe, we have entered into appropriate agreements with all relevant third parties.

4. how long do you keep my personal details?

We keep them for as long as we are required to do so by legislation. However, at any time you can contact the authorised individual (for contact details see points 1 and 2 above) and ask that you be given access to your data held by TON, that the data be updated, or that it be in the EU, where your identity will be verified before processing. 

5. does the TON website (www.ton.eu) use cookies?

Just like the vast majority of other websites, our website (www.ton.eu) uses small files called cookies. Specifically, this entails cookies for applications like AdWords, Facebook, Google Analytics, Sklik, Google Tag Manager, Pinterest and Google Business. In terms of longevity, there are two types of cookies: 1. short-term “session cookies”, which are stored on your computer only until the end of your browsing session, and 2. long-term “persistent” cookies, which remain on your computer longer (for a period determined by settings in your web browser and the cookies themselves) or until you remove the cookies yourself. 

6. how can I refuse cookies?

You can refuse the storage of cookies when you first visit our website (www.ton.eu) through the pop-up window that appears on the screen. You can also prevent cookies from being stored on your computer through your internet browser. For detailed information on enabling or disabling cookies in Chrome, Firefox, Internet Explorer, Safari, Android and other browsers check your specific browser settings or contact your technical support provider. In addition, you can find helpful tips for managing cookies at www.youronlinechoices.com.

7. what’s your approach to GDPR in a nutshell?

At TON we pay great attention not only to your furniture, but also to how we manage your personal information. In doing so we are guided by relevant legislation, but more importantly, by our interest to eliminate all risks associated with processing personal data. Our Privacy Policy summarises all relevant information related to personal data management. 

8. your rights relating to personal data protection 

  • The right to access your personal data: You have the right to request confirmation whether TON a.s. is holding and processing your personal data, and if yes, you have the right to obtain a copy of the data we hold about your person. 
  • The right to correct or update your personal data: If you believe that TON a.s. is holding and processing inaccurate data about your person, or you wish to update your personal data, you have the right to ask TON to correct or update such information. 
  • The right to be erased (Right to be forgotten): If you ask us to erase your personal data from our records, we will review your request and erase the information if one of the following conditions applies: a) your personal data is no longer relevant to the original purpose for which it was collected and processed; b) the processing of your data is unlawful; c) you have withdrawn your consent about TON’s processing of your data and there are no prevailing justifiable reasons for continuing its processing; or d) there is no longer a legal obligation to process your personal data pursuant to EU law or the internal laws of a member nation.  
  • The right to limit the processing of personal data: If you ask us to limit the processing of your personal data, we will not make your data available to other parties, or we will process it in a way that ensures that we abide with your right to limited processing. 
  • The right to have your personal data transferred: You have the right to have your data transferred in an electronic, commonly used and machine-readable format to another data controller. You can assert this right if TON a.s. is processing your data on the basis of an existing contract/agreement or a previously given consent for the processing of your personal data, and on the condition that this is technically feasible. If by fulfilling your request TON a.s. would negatively affect the rights and freedoms of another physical person, we will not be able to honour your request.   
  • The right to raise an objection: If you raise an objection against having your personal data processed, and TON a.s. considers your request to be justifiable, we will immediately stop the processing of your data. If your personal data is being used for the purpose of direct marketing, you have the right to object to this at any time. If you do, your personal data will no longer be used for marketing purposes. 
  • The right to contact The Office for Personal Data Protection: You have the right to submit a grievance to the supervisory authority at The Office for Personal Data Protection located at Pplk. Sochora 27, 170 00 Prague 7, Czech Republic. 

9. rules governing the use of security cameras

  • Some of our showrooms are equipped with security cameras. These have been installed to protect our customers and employees from harm and to prevent theft of our property. Security camera records are kept for a period of 7 days. 
  • In the case of suspected criminal activity, law.